SERVICE POLICY

(Please read before booking)

At Liquid Nails, your nail health, safety, and satisfaction are our top priorities.
To ensure fairness and consistency for all clients, please review our service policies below.

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 SERVICE WARRANTY & SATISFACTION
    •    All nail services at Liquid Nails are covered by a 7-day warranty from the original appointment date.
    •    If you experience chipping, peeling, lifting, or cracking related to the service, we are happy to provide:
    •    Complimentary repairs of affected nails
    •    Touch-ups or color corrections

 Repairs are free within the warranty period.

 No Refund Policy
    •    No refunds are offered for completed services.
    •    If you are unable to return for a repair within the warranty period, refunds will not be issued.

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 PRODUCT & DURABILITY DISCLAIMER
    •    Gel polish / Shellac is a thin overlay and does not provide structural strength.
    •    It may not last as long as builder gel, hard gel, or acrylic enhancements.
    •    Durability depends on:
    •    Natural nail condition
    •    Nail shape and length
    •    Daily activities and aftercare

Liquid Nails is not responsible for issues caused by:
    •    Frequent hand washing
    •    Chemicals or cleaning products
    •    Wearing gloves for extended periods
    •    Manual or physical work
    •    Picking, biting, or impact damage

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 NAIL HEALTH & SAFETY POLICY

For health and safety reasons, Liquid Nails does not apply products over:
    •    Green nails or nail discoloration
    •    Fungal or bacterial infections
    •    Open wounds, bleeding, or damaged nail beds

If a nail health issue is identified, product removal or service modification may be required.
In some cases, services may be refused to prevent further damage.

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 INGROWN & MEDICAL NAIL CARE
    •    Liquid Nails does not cut deep ingrown nails or perform medical nail care.
    •    If you experience:
    •    Pain
    •    Swelling
    •    Redness
    •    Infection

We strongly recommend visiting a podiatrist or medical professional before booking nail services.

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 MEDICAL CONDITIONS DISCLOSURE

Please inform us before your appointment if you have any medical conditions that may affect nail services, including but not limited to:
    •    Diabetes
    •    Poor circulation
    •    Nerve sensitivity or numbness
    •    Skin or nail disorders

This information allows us to adjust services and ensure your safety.

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 APPOINTMENT & TIME POLICY
    •    Late arrivals may result in shortened services or rescheduling.
    •    Liquid Nails is not responsible for results affected by rushing or incomplete services due to late arrival.

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 CLIENT AGREEMENT

By booking and receiving services at Liquid Nails, you acknowledge and agree to all policies listed above.
We appreciate your understanding and look forward to taking care of your nails